Explore BuySellCloud.com’s AWS Managed Services (AMS) Advanced, a comprehensive operational plan offered by AWS. With preventative controls and a change management system, AMS Advanced prioritizes operational rigor to safeguard critical business applications. From service desk and operational monitoring to backup management and cost optimization, AMS Advanced offers a full suite of services to meet your cloud needs. With unlimited incident response and fast restoration, AMS proactively detects and addresses security and availability issues. Trust our Cloud Service Delivery Manager (CSDM) and Cloud Architect (CA) for expert guidance and technical expertise. Leveraging AWS resources and various provisioning methods, AMS ensures secure authentication, networking, and logging for quick workload migration. With ITSM integration and support for popular browsers, AMS delivers a seamless cloud experience. Unlock the full potential of AWS with BuySellCloud.com’s AWS Managed Services and harness the power of the cloud with confidence.
AMS Advanced Services
At BuySellCloud.com, we are proud to offer AMS Advanced Services, an operational plan provided by Amazon Web Services (AWS). AMS Advanced Services is designed to provide a comprehensive solution for managing and optimizing your AWS infrastructure. With a focus on preventative controls and operational rigor, AMS Advanced Services helps protect your critical business applications while ensuring efficient operations.
Preventative Controls
One of the key features of AMS Advanced Services is the implementation of preventative controls. Through a change management system within an AWS managed landing zone, we prioritize proactive measures to mitigate potential risks and vulnerabilities. By establishing a structured process for making changes to your AWS environment, we ensure that any modifications are carefully planned and executed, reducing the chances of errors or disruptions.
Full Operational Solution
AMS Advanced Services offers a full operational solution, covering a wide range of essential services. From service desk support to operational monitoring, backup management, and cost optimization, we have you covered at every stage of your AWS journey. Our goal is to provide a seamless and hassle-free experience, allowing you to focus on your core business while we take care of the technical aspects of managing your AWS infrastructure.
Operational Rigor
Operational rigor is at the heart of AMS Advanced Services. We prioritize the implementation of best practices and industry standards to ensure the reliability, security, and performance of your AWS environment. Our team of AWS experts is well-versed in the most up-to-date operational processes and methodologies, allowing us to maintain rigorous standards in managing your infrastructure. With AMS Advanced Services, you can rest assured that your critical business applications are in safe hands.
AMS Advanced Features
AMS Advanced Services encompasses a wide range of features that are designed to enhance the management and optimization of your AWS environment. Let’s dive into some of the key features that make AMS Advanced Services stand out.
Service Desk
Our service desk is available round the clock to provide assistance and support whenever you need it. Whether you have a question or encounter an issue, our team of experienced professionals is there to help. With a quick response time and a dedicated support team, you can rely on us to address your concerns promptly and efficiently.
Operational Monitoring
Monitoring the performance and availability of your AWS resources is crucial for ensuring optimal performance. AMS Advanced Services includes comprehensive operational monitoring, allowing us to keep a close eye on your infrastructure 24/7. By monitoring logs and metrics, we can proactively detect any potential issues and take necessary actions to prevent disruptions.
Backup Management
Regular backups are essential for protecting your critical data and ensuring business continuity. With AMS Advanced Services, we take care of backup management for you. We establish regular backup schedules and monitor the process to ensure that your data is securely backed up. In the event of a data loss, we are equipped to quickly restore your critical information, minimizing any potential downtime.
Cost Optimization
Optimizing costs is a key aspect of managing your AWS environment. AMS Advanced Services offers cost optimization strategies and recommendations to help you make the most of your resources while minimizing unnecessary expenses. Our Cloud Service Delivery Manager (CSDM) provides monthly recommendations based on your usage patterns, helping you optimize your AWS deployment and achieve cost savings.
Logging and Reporting
Keeping track of your AWS operations is essential for gaining insights and making informed decisions. AMS Advanced Services includes comprehensive logging and reporting capabilities. We aggregate and store all logs generated from operations in Amazon CloudWatch, AWS CloudTrail, and system logs, providing you with a centralized view of your activities. Additionally, we provide monthly service reports that summarize key performance metrics, giving you a clear understanding of the health of your infrastructure.
Service Delivery
With AMS Advanced Services, we take pride in our commitment to excellent service delivery. Our team of AWS experts is dedicated to meeting and exceeding your expectations. We follow industry best practices and leverage our technical expertise to ensure that your AWS environment is fully optimized and functioning at its best.
Patching
Keeping your Amazon EC2 instances up-to-date with the latest patches is crucial for maintaining the security and stability of your infrastructure. AMS Advanced Services includes regular patching of Amazon EC2 instances during maintenance windows. We follow the guidelines set by the Center for Internet Security (CIS) to ensure that your instances are secured against known vulnerabilities.
Landing Zone and Account Operations
We understand the importance of a secure and efficient landing zone for migrating your workloads to AWS. With AMS Advanced Services, we provide a managed AWS landing zone that facilitates authentication, security, networking, and logging. Our team sets up and manages the landing zone, ensuring a smooth transition and optimal performance for your workloads.
Provisioning and Change Management
AMS Advanced Services offers multiple ways to provision and manage your AWS resources. Whether it’s through AWS Managed Services Change Management, security-hardened Amazon Machine Images (AMIs), CloudFormation templates, AWS Service Catalog, or ITSM integration, we provide flexible options that suit your needs. Our team is well-versed in these provisioning methods and can assist you in implementing the most appropriate solution for your specific requirements.
Access Management
Managing access to your Amazon EC2 instances is crucial for maintaining security. AMS Advanced Services provides a secure access model based on Microsoft Active Directory. With our expertise in access management, we ensure that only authorized individuals have the necessary permissions to access your instances, reducing the risk of unauthorized access and potential security breaches.
Security Management
Security is a top priority for us, and AMS Advanced Services includes robust security management measures. Our security team reviews IAM roles and security groups proposed by customers, ensuring that the access controls are properly configured. We also provide security monitoring and endpoint protection using tools like Amazon GuardDuty and Amazon Macie. Additionally, we utilize bastions for secure access to Amazon EC2 instances and offer a managed firewall service for enhanced security.
ITSM Integration
Integration with your IT Service Management (ITSM) solution is seamless with AMS Advanced Services. We offer ITSM integration with popular solutions like ServiceNow, allowing you to streamline your IT service processes. By integrating AMS with your ITSM solution, you can easily manage and track your AWS resources within your existing IT workflows.
AMS Service Levels
AMS Advanced Services offers different service levels to cater to the varying needs of our customers. Whether you require basic support or a more comprehensive service, we have the right service level for you.
Unlimited Incidents and Service Requests
With AMS Advanced Services, you can enjoy unlimited incidents and service requests. Our team is always ready to assist you, no matter how small or complex the issue may be. Whether you need help troubleshooting an incident or require assistance with a service request, we are here to provide the support you need.
Response Speed
When it comes to resolving incidents, time is of the essence. AMS Advanced Services offers quick response times, with a commitment to responding to incidents within 15 minutes. Our team of experts is dedicated to addressing your concerns promptly and efficiently, ensuring minimal disruption to your operations.
Incident Restorations
In the unfortunate event of an incident or system failure, AMS Advanced Services is there to help restore your services. With a commitment to incident restorations within 4 hours, we work diligently to get your systems back up and running as quickly as possible. Our team has the expertise and resources to handle complex restoration processes, minimizing downtime and mitigating any potential impact on your business.
Proactive Security and Availability
Security and availability are paramount in today’s digital landscape. AMS Advanced Services takes a proactive approach to ensure the security and availability of your AWS infrastructure.
Unlimited Incident Response
AMS Advanced Services offers unlimited incident response across AWS. Our team is well-equipped to handle any security incident that may arise, working swiftly and diligently to mitigate any potential threats. With our expertise and dedication to security, you can have peace of mind knowing that your AWS environment is protected.
Security Issue Detection
Detecting security issues before they escalate is crucial in maintaining the integrity of your infrastructure. AMS Advanced Services actively monitors your AWS resources for any signs of security vulnerabilities or breaches. By leveraging tools such as Amazon GuardDuty and Amazon Macie, we proactively detect and address security issues, minimizing the risk of any potential impact on your business.
Availability Issue Detection
Unforeseen availability issues can cause significant disruptions to your operations. With AMS Advanced Services, we actively monitor the availability of your AWS resources, keeping a close eye on performance metrics and logs. By doing so, we can quickly detect any availability issues and take necessary actions to resolve them, ensuring minimal downtime and maximum reliability.
Monitoring and Performance
Monitoring the performance of your AWS resources is essential for maintaining optimal functionality and identifying potential issues. AMS Advanced Services provides comprehensive monitoring and performance capabilities to ensure that your infrastructure operates at its best.
Logs and Metrics Monitoring
We monitor the logs and metrics of your AWS resources 24/7, providing real-time insights into the performance and health of your infrastructure. By analyzing logs and metrics, we can identify any anomalies or performance bottlenecks and take proactive measures to address them promptly. Through constant monitoring, we can ensure that your systems are running smoothly and efficiently.
Preventing Future Issues
AMS Advanced Services goes beyond just monitoring and detecting issues. Our team actively engages with you to prevent future issues. By analyzing performance trends and working closely with your organization, we can identify areas for improvement and implement proactive measures to avoid potential issues. Our goal is to help you achieve optimal performance and minimize the risk of disruptions in the long term.
Backup and Restoration
Regular backups and the ability to restore critical data are essential for maintaining business continuity. AMS Advanced Services takes care of backup management and restoration processes, ensuring that your data is securely backed up and can be quickly restored when needed.
Regular Backup
AMS Advanced Services establishes regular backup schedules based on your specific requirements. We ensure that critical data is backed up at regular intervals, minimizing the risk of data loss. Our team monitors the backup process to ensure its effectiveness and takes necessary actions in case of any failures or errors.
Critical Information Restoration
In the event of data loss or system failure, AMS Advanced Services is equipped to quickly restore your critical information. With our expertise and resources, we can efficiently restore your data to minimize any potential downtime. Our focus is on ensuring swift recovery and getting your systems back up and running as soon as possible.
Cloud Service Delivery Manager (CSDM)
AMS Advanced Services includes a dedicated Cloud Service Delivery Manager (CSDM) who provides valuable insights, recommendations, and support throughout the operations lifecycle.
Monthly Recommendations
Our CSDM works closely with you to understand your requirements and usage patterns. Based on this understanding, they provide monthly recommendations to optimize your AWS usage and cost. By continuously monitoring your usage and performance trends, our CSDM helps you make informed decisions and identify areas for improvement.
Optimizing AWS Usage and Cost
Optimizing your AWS usage and cost is a primary focus of AMS Advanced Services. Our CSDM utilizes their expertise in AWS to identify opportunities for cost savings and efficiency improvements. By implementing best practices and leveraging AWS services effectively, we help you maximize the value of your AWS investment.
Logs and Reporting
AMS Advanced Services offers comprehensive logs and reporting capabilities to provide transparency and insights into your AWS operations.
Log Aggregation
We aggregate and store all logs generated from your operations in Amazon CloudWatch, AWS CloudTrail, and system logs. By centralizing these logs, we provide you with a unified view of your activities and facilitate troubleshooting and analysis when needed.
Metrics
In addition to logs, AMS Advanced Services collects and analyzes performance metrics to provide you with a comprehensive understanding of the health of your infrastructure. By monitoring and analyzing metrics, we can identify trends, bottlenecks, and areas for improvement, enabling you to make data-driven decisions.
Monthly Service Reports
To keep you informed about the performance of your AWS environment, AMS Advanced Services provides monthly service reports. These reports summarize key performance metrics, backup and restoration activities, incident response times, and any recommendations for optimization. Our aim is to provide you with the necessary information to assess the health and effectiveness of your AWS deployment.
Service Levels
AMS Advanced Services offers two tiers of service levels, Plus and Premium, tailored to meet the specific needs of your workloads.
Plus Service Level
The Plus service level provides a comprehensive set of features and support for your AWS infrastructure. With unlimited incidents and service requests, quick response times, and incident restorations within 4 hours, you can rely on us to address your needs promptly and efficiently. Whether you have a small workload or a complex system, the Plus service level provides the support and resources you require.
Premium Service Level
For organizations with higher demands and critical workloads, the Premium service level offers an elevated level of support. With the Premium service level, you benefit from the same features as the Plus service level, with the added assurance of enhanced prioritization, customized escalation channels, and a designated Cloud Service Delivery Manager (CSDM). The Premium service level is designed to meet the needs of organizations that require an extra level of attention and support.
Explore BuySellCloud.com’s AWS Managed Services
When it comes to AWS managed services, BuySellCloud.com stands out as a leader in the industry. Our team of AWS experts and industry leaders is dedicated to delivering top-notch solutions for your cloud needs. With a focus on performance, security, and reliability, our AWS managed services are designed to match the quality and capabilities of AWS Managed Services (AMS).
Discover how BuySellCloud.com’s AWS managed services can help you unlock the full potential of AWS with confidence. Our trusted solutions, industry expertise, and commitment to excellence ensure that you can leverage the power of AWS while enjoying peace of mind knowing that your infrastructure is in capable hands. Explore BuySellCloud.com’s AWS managed services today and experience the difference.
